If you’re using QuickBooks Desktop 2016, access to important add-on services will stop working as of May 31st, 2019. You can prevent your essential add-on services from becoming obsolete by upgrading to QuickBooks Desktop 2019.
What do I need to know?
If you continue to use QuickBooks 2016, Intuit live technical support will no longer be able to provide support to you if an issue arises within your product or data file.
If you are using 3rd party applications that integrate with your QuickBooks, it is highly recommended that you upgrade. This is due to the fact that providers require Intuit support and development to sustain compatibility with QuickBooks products.
What is Affected by the Discontinuation of QuickBooks 2016?
1) QuickBooks Versions Affected:
- Enterprise 2016 / Enterprise Accountant Edition 2016
- Pro 2016
- Premier 2016
- Premier Accountant Edition 2016
- QuickBooks Mac 2016
2) QuickBooks Add-Ons Affected:
- Intuit Payroll
- Intuit Credit Card Processing
- Intuit Payment Network
- Online Banking
- Check Processing
- Bill Pay
- Accountant’s copy file transfer service
- Multi-currency (exchange rates)
3) All 3rd Party Plugins
If you are not using any of the hundreds of 3rd party software integrations for QuickBooks... Well... you should be. 3rd party solutions expand the features of QuickBooks beyond your wildest dreams, and beyond what Intuit can, or will ever be able to do.
That being said, none of these life saving integrations can work (legally) with an unsupported version of QuickBooks due to Intuit's policy. So, if you are using QuickBooks 2016, and host your QuickBooks in the cloud, use TSheets to track time, manage your inventory with Fishbowl, or pay your bills using bill.com, you won't be able to after May 31, 2019.
4) Payroll Services
If you use any of Intuit's payroll services (Assisted Payroll, Basic/Standard/Enhanced Payroll), Employee Organizer, Workers’ Comp Payment Service, View My Paycheck) you will no longer be able to utilize the features that these programs provided. What does this mean to you? This means that payroll taxes will not be calculated correctly, tax forms will not be provided and your employees will no longer be able to access their paychecks online.
5) Credit Card Processing/Check Processing
If you utilize any of Intuit's Merchant Services features, you will no longer be able to accept customer payments in QuickBooks 2016. You also will no longer be able to download your transactions into the product as well. There will be instructions provided on how to process payments outside of QuickBooks but once that is done you would be responsible for manually entering them into QuickBooks which could mean a lot of double entry and time spent on something that is quick and efficient for you right now.
6) Online Banking
One of the most disruptive services aside from credit card processing is the ability to download your banking transactions and submit checks electronically to your financial institution inside of QuickBooks. This feature will be disabled as part of the retirement of QuickBooks Desktop or Mac 2016. No longer will you be able to quickly reconcile and audit your bank account statement or download those missing credit card transactions an employee forgot to turn in.
7) Other Services
Other services that will be disabled and no longer functioning after May 31, 2019 include the Accountant Copy Transfer Service, Multi-currency/Exchange Rates, you will be unable to accept and process credit and debit card payments in QuickBooks Point of Sale 18.0, and being able to utilize Online Backup.
Why does Intuit discontinue products?
The evolution of tech tools for business are essential to continued innovation, growth, and efficiency. Intuit continues to pursue better software and tools for its customers based on this overarching reality.
What Intuit says, “We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it's a balancing act - making QuickBooks Desktop better and easier to use while still supporting older versions.”
How Do I Fix This?
Now some good news, you are most likely eligible for the Intuit trade-in promotion going on through the end of May.
Simply trade-in your current QuickBooks software for QuickBooks Enterprise and save up to 50%! Call (888) 682-8666 to find out your trade-in value. Offer ends May 24th, 2019! Please, call for terms.
Upgrading to version 2019 of QuickBooks Desktop will not only provide you with the latest and greatest in product features, but will also make sure all the services and features listed above continue to work for you and not disrupt your business in any way. If you have any questions about how to upgrade, if you’re eligible to upgrade, or any other questions about this you are more than welcome to give us a call and we would be happy to answer them all for you and get you on the right track to making the best decision for your business.